Privacy Policy

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We do not sell or rent your personal data.

Effective Date: January 1, 2024
Last Updated: January 29, 2025

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Welcome to Chill RV (“Company,” “we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website (www.chillrv.com) or use our services.

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1. Information We Collect

We collect different types of information to provide and improve our services:

a. Information You Provide to Us:

• Personal Information: Name, email address, phone number, billing address, and payment details.

• Booking Information: Rental preferences, dates, and location details.

• Communication Data: Emails, messages, or inquiries sent through our website.

b. Information We Collect Automatically:

• Device Information: IP address, browser type, operating system, and device details.

• Usage Data: Pages visited, time spent on our site, and interactions with our content.

• Cookies & Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze website traffic.

2. How We Use Your Information

We use your information for the following purposes:

• To process bookings and payments securely.

• To provide customer support and respond to inquiries.

• To personalize user experience and improve our website functionality.

• To send promotional emails or special offers (only if you opt-in).

• To comply with legal obligations and prevent fraud or security threats.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

• Service providers who assist with payment processing, customer support, and website hosting.

• Law enforcement or government agencies if required by law or for fraud prevention.

• Third-party analytics tools (such as Google Analytics) to improve user experience.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no data transmission over the internet is 100% secure. We encourage users to take precautions when sharing sensitive information online.

5. Your Privacy Rights

Depending on your location, you may have rights regarding your personal data, including:

• The right to access, correct, or delete your information.

• The right to opt-out of marketing communications.

• The right to request data portability or restriction of processing.

To exercise your rights, please contact us at chillrvrental@gmail.com .

6. Cookies & Tracking Technologies

We use cookies to:

• Improve website functionality.

• Remember user preferences.

• Analyze website traffic and performance.

You can control cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

 

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:
📧 Email: chillrvrental@gmail.com
📞 Phone: (818) 233-0808